The core purpose of the BLS/AED certification for institutions and companies, which adhere to the Ticino Cuore foundation, is to improve both their visibility and to add value to their products and services. 

As a matter of fact, the certification enhances the value of the company in terms of organization and treatment of Sudden Cardiac Arrests as well as broader emergency events requiring a prompt and well-structured intervention. Not only the certification promotes a responsible working environment, but it strengths the social bonds between collaborators and customers. 

In order to be granted, one must comply with the following criteria:

  • BLS - AED training courses in compliance with the foreseen regulations (FCTSA - SRC);
  • defining a procedure of intervention and alert in collaboration with the Ticino Soccorso 144, and/or the creation of an internal intervention procedure plan, and/or the collaboration between the company and regional emergency services for the management of intervention plans.
  • Equipping with official and working defibrillators which must be reported to the Ticino Soccorso 144 head office 

       The Certification has a two-year validity.

The Quality Label

As soon as the Certification is granted, the original copy and the paperversion trademark are handed over to the figures in charge.

Coordination with prehospital emergency care services 

In between the several factors that account for a successful resuscitation, time represents the key feature of the process. Yet, the time needed for emergency services to reach the accident site is influenced by a growing number of externalities such as: the quality of the information given to the dispatch center, the density of road traffic, weather conditions (i.e. especially for aerial interventions with helicopters) and the distance that must be covered by ambulances. 

Thanks to the daily experience gathered by emergency medical services throughout decades of activity, we managed to highlight another important factor that restrained the efficacy of our intervention. Namely, in addition to the previously mentioned externalities that account for the initial loss of precious time, identifying the exact location of the accident (i.e once emergency medical technicians need to pursue the intervention on foot) has been proven to be the most important element for an effective resuscitation. 

Thus, an optimal collaboration between the final user and the local emergency units is fundamental. In this context, it is necessary to plan in advance the multiple and possible scenarios of intervention so as to optimize the arrival of professional emergency medical technicians on site (i.e. leaving parking barriers open, the creation of an emergency place, waiting for the emergency unit’s arrival in the street, etc.).

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